What is MatterAlert?

Created by PaayaTech Support, Modified on Mon, 23 Oct, 2023 at 1:37 PM by PaayaTech Support

MatterAlert is a matter docketing and tickler system that is integrated to internal systems such as accounting systems, MS-Outlook, or Document Management Systems to not only manage matter limitations and critical dates, but to also provide a central place for all matter related information such as tasks, documents, comments, and court limitations. 

MatterAlert has multiple components which work together to provide a wide range of features and capabilities. The core application has three major components as follows: 

  • MatterAlert Web Portal: A web application to hold all vital information about matters.
  • Exchange Sync services: A background service to push appointments and events created in the portal to each user’s (timekeeper’s) outlook calendar, as to keep them up to date as they change in the portal.
  • Background Maintenance Services: A nightly job that monitors the system and sends daily or weekly notifications and escalation emails. 

 

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