Matter Dashboard - Contacts

Created by PaayaTech Support, Modified on Tue, 13 Dec, 2022 at 11:05 AM by PaayaTech Support

The “Contacts” page is a central location to collect all matter-related external contact information. Having all external contacts allows the user to: 

  • Compose an email by opening Outlook email directly from MatterAlert and adding the contact email and subject. 
  • When setting up events/appointments, include external contacts. MatterAlert will send them a calendar invite.

Tips and Tricks:

  • Type of contact can be defined at Configuration>Defaults by the administrator to allow the user to group contacts based on the type (e.g., Judge, Client Rep, Client Attorney, etc.). 
  • Select multiple or all contacts and click on the “Send” button to compose and send a group email.
  • Clicking on the contact’s name link will open the edit form to edit that contact.
  • Clicking on the contact’s email will open “Compose email” for that contact.
  • Deleting a contact will remove the contact from the list.

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article